FAQs

♦ What kinds of equipment do you manufacture?

We specialize in manufacturing mixer,dissolver,homogenizer,mills,filling machine and stainless-steel tank. Liquid/liquid and liquid/powder are the main applications. We also make some powder blender.

♦ I find your website through internet. How can I do business with you?

We’re glad that you find a good and reliable equipment supplier in China. The best way to know us is by contacting us and ask us professional questions, as you know only expert can answer professional question. And you also have found our authorized business certificate in website.

♦  Do you have in-stock machine or do you make each model upon order?
Most of our models are made according to order. When we’re not busy, we’ll make some standard models to show in exhibition & in stock.

♦  Some companies provide trial run on lab model.Does Konmix have such service?
Yes, we have specific small lab machine for trial run. If you want to do a test, please contact us and send us the ingredients by courier.

♦  Power source in our country is different from China, How can we use your machine in here?
The power supply in China is 380V, 50Hz,3-Phase or 220V,50Hz,Single-phase. If your local power is different, pls just inform us and we will customize the voltage same as your standard.

♦  Do you have technical drawing for me before putting the orders?

Before you decide to buy from us, you’ll get a detailed offer including drawing and technical specification.Our sales engineer will discuss you the technical details carefully.

♦  If I am too busy to inspect my machine, can the quality be guaranteed too?
We’ll test every model strictly before delivery.Our QC department will inspect each machine carefully in&after production process.We will ensure to deliver good equipment to our users.

♦  Do you provide on-site commissioning and training in our factory?
We’ve sold many equipment to different customers. If user need local commissioning, we can send our technicians to user's plant for installation and training.

♦  Do you have a discount for returning customer?
We respect every customer as the same and devote ourselves to provide them with high quality and best price. Sometimes we give old customers more discount for their continuous support.